Cvbaji Privacy Policy — Your Data Is Completely Safe With Us

Cvbaji (www.cvbaji.app) is a trusted online betting and gaming platform for players in Bangladesh. We believe your privacy is a fundamental right, and protecting your personal data is our top priority.

This Privacy Policy explains how cvbaji collects, uses, stores, and protects your personal information. It applies to our website, mobile app, and all related services.

If you have any questions after reading this Privacy Policy, contact our data protection team directly. We are always committed to full transparency.

Cvbaji only collects information that is strictly necessary. We never ask for excessive or irrelevant personal data. Below is a full breakdown of what we collect:

Cvbaji uses your data only for specific, legitimate purposes. Our data usage policy is fully transparent.

• Account Management: Your identity information is used to create, verify, and secure your account.
• Payment processing: Financial information is used to process deposits and withdrawals accurately.
• Fraud prevention: Device and login information is analyzed to detect suspicious activity and keep your account secure.
• Customer service: Your contact details are used to resolve issues quickly and provide you with the right support.
• Legal Obligations: To complete AML and KYC verification in compliance with regulatory requirements.
• Service improvement: Anonymous statistical analysis to personalize and improve your gaming experience.
• Promotional communications: To send you offer and bonus notifications, with your consent.

Cvbaji never sells your personal data. However, in certain limited circumstances, information may be shared with specific third parties.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive limited financial data solely to process transactions. They operate under their own privacy policies.
• Identity Verification Services: Identity documents may be shared with approved verification services to complete the KYC process.
• Law Enforcement: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Audits & Compliance: Independent audit firms may receive anonymised data to verify game fairness.

Before sharing any information with third parties, we ensure they meet the same high privacy standards — and only the minimum necessary data is shared.

Cvbaji uses industry-leading technology to protect your data. Our security infrastructure is multi-layered.

• 256-Bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted. No third party can access it.
• Two-Factor Authentication (2FA): OTP verification at login prevents unauthorised access to your account.
• Real-time monitoring: Our security team monitors for suspicious activity around the clock.
• Encrypted Database: All sensitive data stored on our servers is protected with AES-256 encryption.
• Regular Security Audits: Third-party security experts regularly audit our security systems.
• Restricted Staff Access: Only authorised staff can access data on a need-to-know basis, and full logs are maintained.

The cvbaji website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site. cvbaji never uses third-party tracking cookies.

As a cvbaji platform user, you have a number of important rights regarding your personal data.

Cvbaji does not retain your data longer than necessary. Each data type has a defined retention period.

• Account information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years' retention is mandatory under AML regulations.
• Customer service records: 2 years after last contact.
• Login & Session Logs: 12 months for security purposes.
• Analytics Data: In anonymized form for 2 years.

Once the retention period ends, data is securely deleted or anonymized. We never keep data longer than necessary.

Cvbaji is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

• Age verification is mandatory at registration. Users under 18 will not be accepted.
• We verify age through date-of-birth checks during the KYC process.
• If a minor is found to have opened an account using false information, that account will be closed immediately and all collected data will be deleted.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Data Privacy Team.

• Email: support@cvbaji.app
• Live Chat: Available 24/7 on the website, with an average response time of 30 seconds.
• Response Time: Standard requests: 7 business days. Data deletion requests: 30 business days.

We take every complaint seriously and are committed to resolving issues promptly. You will be notified on the website if this Privacy Policy changes, and significant updates will be communicated via email/SMS.